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Need to speak with us regarding a recent order? We are happy to help!

First, please check our Frequently Asked Questions for answers to commonly asked questions on orders, shipping and returns. If additional assistance is needed, you may contact us directly at the email below. 

We understand that problems arising due to product or shipping issues can be frustrating. We promise that our staff are happy to help you get your concerns resolved as quickly as possible!

For assistance, contact us at info@ellemesmedspa.com. Normal business hours are Monday through Friday from 10:00 AM to 4:00 PM Eastern Time. Thank you! We look forward to speaking with you!